These terms and conditions of sale included below (“Agreement”) consist of a legal agreement between the purchaser listed (either an individual or a single entity) (“You/Purchaser”) and (“Company”). By accepting delivery of the goods shown on this document, Purchaser acknowledges that he/she/it has read and agrees to be bound by this Agreement.
Products shipped to Purchaser shall be subject to acceptance by Purchaser within ten (10) days of receipt of shipment (“Inspection Period”). Purchaser must promptly inform Company in writing of any product it believes is non-conforming, any shortages in the order, any products shipped in error or any other request for return by the Purchaser before the expiration of the Inspection Period (“Request for Return”).
Disclaimer of Damages for Improper Use
Company shall not be responsible for damage to its products, or damage caused by its products, resulting from improper installation, maintenance, unintended use or attempts to operate such products beyond capacity, intentionally or otherwise, or any unauthorized repair of its product.
Vector Industries, Inc. guarantees all products to be free of manufacturing defects for one full year from the date of original invoice. Should you experience a malfunction during this period, all parts requiring repair will be shipped and replaced free of charge. All inoperable or damaged units must be returned to our facility for inspection. Depending upon each individual circumstance, we may cross-ship the replacement unit with a pre-paid return shipping label to retrieve the defective product. If the faulty unit is not returned to our facility within 30-days after you receive your replacement unit, we reserve the right to invoice you for the full value of the shipped replacement. If upon receipt and inspection of the defective unit it is deemed that abuse or misuse caused the initial failure, some charges up to the full replacement value of the unit may apply.
Return Merchandise Authorization (RMA)
Prior to returning a product, you must contact our office for verbal or written authorization. If the return unit has already been installed and contaminated with chemicals, the faulty product must be drained and rinsed of all chemical residues. Upon shipment, a full written disclosure of all chemicals that were used along with their MSDS must accompany the returned unit. If you wish to return or exchange a product that has not yet been installed, all parts and accessories sold with the unit must be returned to receive a full credit for the value of the product. Shipping charges and re-stocking fees may apply.
Terms of Payment
The total purchase price stated is stated in U.S. currency and is due and payable in U.S. currency in the form of cash, or check within 30 days of the “Invoice Date,” which is the date stated on this Agreement (“Due Date”). Credit card payments generally will be charged at time of shipment. All invoices and credit accounts which are not paid by the Due Date may be assessed interest at a rate of 1-1/2% or the highest legal rate under state law, whichever is lower, for each month the invoice and/or the credit account remains unpaid after the Due Date. Any balance not paid within thirty (30) days after the Due Date shall be considered in “Default” and entitle Company the right to pursue legal action or transfer the account to collections on the amount in Default. No other price or credit terms shall apply unless provided in writing by Company.